Privacy Policy
At Pažaislis Park Hotel, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, and manage your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing address, and other relevant details when you make a reservation or inquiry.
- Payment Information: Credit/debit card details or other payment methods when you book a room or use our services.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and browser type.
2. How We Use Your Information
We use your information to provide and improve our services. Specifically, we may use it for:
- Reservation Management: To process and manage your bookings and provide customer support.
- Marketing: To send promotional materials, offers, or updates if you have opted in to receive such communications.
- Service Improvement: To analyze and improve our website, services, and user experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not share your personal data with third parties except in the following circumstances:
- Service Providers: We may share data with third-party companies that assist with payment processing, marketing, or website hosting. These companies are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose your data if required by law or if we believe such action is necessary to comply with a legal process or protect our rights.
4. Data Security
We take appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption and secure servers to process sensitive information like payment details.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request details about the personal data we hold about you.
- Correction: If any information we hold is inaccurate, you have the right to request its correction.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Data Portability: You can ask for a copy of your data in a structured, machine-readable format.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Phone: +370 614 63664
Email: info@parkhotel.lt
Address: Pažaislis Park Hotel, Maironio g. 12, Kaunas, Lithuania